The Ultimate Guide to Importing a Contact List Into HubSpot

by Endgrate Team 2023-10-03

In today's digital era, managing contacts effectively is pivotal for businesses. HubSpot, a leading CRM platform, provides an ideal environment for this. Importing your contact list into HubSpot can streamline your customer management process, saving you time and increasing efficiency.

Preparing Your Contact List

Before exporting your contact list, ensure it is accurate and up-to-date. Remove any redundant data and confirm all information is current. This initial step is crucial for maintaining data integrity and avoiding future complications.

Exporting Your Contact List

Once your list is prepared, export it from your current platform or database. The export format should ideally be CSV, as this is the most compatible with HubSpot's import tool.

Formatting Your CSV File

HubSpot requires a specific format for CSV files. Ensure that the first row contains headers, such as 'First Name', 'Last Name', and 'Email'. Organize the data in subsequent rows, aligning with the respective headers. This structure aids in seamless data mapping during the import.

Accessing the Import Tool in HubSpot

Log in to your HubSpot account and navigate to the 'Contacts' tab. Locate and click on 'Import' in the dashboard. This will guide you to the import tool, where you can upload your formatted CSV file.

HubSpot Import Screen

Mapping Your Fields

HubSpot will prompt you to map your CSV columns to HubSpot contact properties. This step is crucial to ensure that the data from each column is imported to the correct field in HubSpot.

HubSpot Import Screen

Specifying Contact Properties

After mapping, specify the properties for your contacts. This might include lifecycle stage, contact owner, or any other relevant information. Properly specifying these properties ensures a tailored and organized contact list.

Reviewing and Confirming the Import

Before confirming the import, review your mappings and properties. Check for any discrepancies or errors. Once satisfied, confirm the import, and HubSpot will begin the process.

Handling Data Errors or Duplicates

Post-import, HubSpot will notify you of any errors or duplicates. Address these promptly to maintain data accuracy. HubSpot provides detailed instructions on resolving such issues, ensuring a smooth resolution.


Endgrate understands the importance of seamless data integration and supports businesses in connecting to various platforms efficiently, including CRMs like HubSpot.

Importing a contact list into HubSpot is a straightforward process that can greatly enhance your customer management capabilities. By meticulously preparing your list, mapping fields accurately, and addressing errors promptly, you can leverage HubSpot to its fullest potential.

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